Missed appointments
No-Show Policy
What counts as a no-show, and what happens to your deposit if it happens.
Effective and last updated August 21, 2026
A no-show is an appointment missed without any cancellation or reschedule notice. Because a card on file is required to book, a no-show results in the forfeiture of your deposit.
Repeated no-shows may require prepayment in full for any future appointments, to keep the schedule fair for every client on the calendar.